FAQ
INTERNATIONAL IMPORT TAXES
If you are an international buyer, import and customs taxes vary between countries. If applicable, these are the responsibility of the buyer to pay. Contact your local customs office for more information.
TIMING
Your knit will be handmade to order and will be mailed within 1 week unless otherwise noted. We will provide you a tracking number once your knit is posted so you can track the order to your door.
NATURAL VARIATIONS
The charm of handmade is that your piece will be unique - not mass produced. Slight variations in colour and product may occur and are a nautral part of our handmade and slow fashion process. That's what we love about it!
RETURNS
No returns are available at this point in time. Please choose your knit carefully. We aim to produce very high quality pieces to put a smile on your face.
AUSSIE POSTAGE COSTS
Postage is free within Australia. Yippee!
CURRENCY
All prices are in Australian dollars.
SIZING
NEWBORN Starlight newborn beanie is one size only, suitable for age 0-6m.
CHOOSE WOOL FOR THE PLANET
Wool outperforms all other fibres - natural or synthetic. Why?